Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Leaflet
IN-1
Cisco CRS Scripting and Development Series: Volume 2, Editor Step Reference Guide, Release 6.0(1)
I N D E X
A
Accept step
about
ACD palette
steps
adding
variables or expressions to map
Agent states
name changes from CRS 4.x
Annotate step
about
ASR
and conditional expression
and media steps
and voiceXML support
Get Digit String step
variable
vendor list validation
Attach To eMail step
about
Authenticate User step
about
authenticating users
C
Cache Document step
about
caching a document
Call Consult Transfer step
about
Call Control palette
steps
Call Hold step
about
calling a subflow
Call Redirect step
about
calls
dequeuing
call-specific information
accessing
Call Subflow step
about
General tab
Input Mapping tab
Output Parameter Mapping tab
Call Unhold step