Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Leaflet
Chapter 2 CRS Editor Palette Step Descriptions
Call Contact Steps
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Cisco CRS Scripting and Development Series: Volume 2, Editor Step Reference Guide, Release 6.0(1)
Call Contact Steps
The steps in the Call Contact palette of the Cisco Customer Response Solutions
(CRS) Editor provide script designers with a way to manage calls.
(CRS) Editor provide script designers with a way to manage calls.
Note
If you apply a Call Contact step to a contact that is not a call contact, a
ChannelUnsupportedException results.
ChannelUnsupportedException results.
This section contains the following topics:
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shows the steps in the Call Contact palette as they appear in the
Palette pane of the CRS Editor.
Figure 2-34
Call Contact Palette Steps