Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Release Note
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Cisco Unified Contact Center Express Editor Step Reference Guide, Release 8.0(1)
Chapter 2 Cisco Unified CCX Editor Palette Step Descriptions
Document Steps
For example:
word=true
dtmf-star=bye
dtmf-4=4
Document Steps
The steps in the Document palette of the Cisco Unified CCX Editor provide script
designers with a way to handle various kinds of documents.
designers with a way to handle various kinds of documents.
This section contains the following topics:
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