Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Release Note

Use the DB Read step to choose a database and enter SQL statements required to 
obtain the data you need for your script. 

You can use a DB Get step after a DB Read step to assign the results of your query 
to specific variables. 

The DB Read step is not interruptible by external events.

The DB Read step has three output branches:

Successful—The DB Read step successfully executes.

Connection Not Available—The DB Read step can not make a connection to 
the specified database.

SQL Error—The DB Read step encounters a SQL command error.

The DB Read customizer window contains three tabs:

The following sections describe these tabs.

Add / Modify (buttons)

Use these buttons to access the Add Database 
Field dialog box. Use the dialog to add or modify 
settings and click OK when finished

An entry can be directly edited in the table 
list by double clicking on it. To sort the 
entries, click on the column header.

Delete (button)

To remove database field information, highlight a 
value in the list and click Delete.