Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Release Note

Refer to the caveat, CSCsr28802, for details. To access this caveat, see the 

CDA not being upgraded—Cisco Desktop Administrator is not being 
upgraded via the automatic upgrade mechanism to 7.0(1).

Condition: While upgrading from CRS 5.0(1) to Cisco Unified CCX 7.0(1), 
Cisco Desktop Administrator does not launch the automatic upgrade program 
and would result in no Service Releases or upgrades to happen.

Workaround: You can manually install the 7.0(1) Cisco Desktop 
Administrator on the previous one or you can launch the automatic upgrade 
tool directly by running the C:\Program Files\Common 
Files\CAD\bin\update.exe program.

Refer to the caveat, CSCsj24198, for details. To access this caveat, see the 

For Finnish locale customers—The localized Finnish CAD UI will be 
available only in Cisco Unified CCX 7.0(1) SR1.

Refer to the caveat, CSCsr66572, for details. To access this caveat, see the 

Windows account username must be “Administrator”—The only 
supported username for the Windows account on a server that is running 
Cisco Unified CCX is Administrator. If you use another user name, the 
Unified CCXAdminUtil.exe tool might not work properly.

Microsoft DTC requirements—The Microsoft Distribution Transaction 
Coordinator (DTC) requires that your system be able to resolve computer 
names by NetBIOS or DNS. You can test whether NetBIOS can resolve the 
names by using ping and the server name. The client computer must be able 
to resolve the name of the server and the server must be able to resolve the 
name of the client. If NetBIOS cannot resolve the names, you can add entries 
to the LMHOSTS files on the computers.

For additional information, refer to article number 250367 in the Microsoft 
online help and support knowledge base.