Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Release Note

Editor launched with Windows XP style set for Windows and 
buttons—Before launching Cisco Unified CCX Editor installed on a remote 
Windows XP system, make sure that the Windows Classic style is set for 
Windows and buttons. 

If Windows XP style is set, change the style to Windows Classic by 
performing the steps mentioned in the following workaround:

Right-click on the desktop and choose Properties.

On the Appearance tab, choose the Windows Classic style option from the 
Windows and buttons drop-down list. 

Click OK to change the setting.

After the Unified CCX Editor is launched, you can now set the style back 
to Windows XP style, using the same steps listed in the workaround. Note 
that you would need to select the Windows XP style option in Step b.

JTAPI Resync—Before attempting the JTAPI Resync from the Cisco Unified 
CCX Appadmin interface, the McAfee VirusScan On-Access scan should be 
enabled on the Cisco Unified CCX server.

SNMP Service Crashes—Ensure that the size of triggers that are created and 
associated with a single application in the Unified CCX does not exceed 255 
bytes. If more triggers are created and associated with an application, the 
SNMP service on Windows will crash and will not start subsequently in 
Unified CCX 7.0(1).

NIC Card Binding Order—Enabling the second NIC and interchanging the 
binding order of NICs such that the second NIC is first in the binding causes 
issues such as:

Recording Step does not record audio

While attempting to reach RTR, Access Denied Error 500 occurs