Cisco Cisco Unified Customer Voice Portal 11.0(1)

server. The log messages XML file, 

, defines the severity, destination

(SNMP management station or Syslog server) and possible resolution for Unified CVP log
messages.

Infrastructure Statistics

Unified CVP infrastructure statistics include realtime and interval data on the Java Virtual
Machine (JVM), threading, and Licensing.

You can access these statistics by choosing Control Center from the System menu and then
selecting a device.

Access infrastructure statistics either by:

•

Choosing System > Control Center, selecting a device, clicking the Statistics icon in the
toolbar, and then selecting the Infrastructure tab.

•

Selecting a device type from the Device Management  menu, selecting a device, clicking
the Statistics icon in the toolbar, and then selecting the Infrastructure tab.

The following table describes Licensing statistics.

The number of port licenses available for the processing of new calls.
Exactly one port license is used per call, independent of the call's traversal
through the individual call server services.

Port Licenses Available

Configuration and Administration Guide for Cisco Unified Customer Voice Portal Release 4.1(1)