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Cisco Cisco E-Mail Manager Unity Integration Option User Guide

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Index
IN-6
Cisco IPCC Report Templates
78-xxxxx-xx
base and sub-skill groups
BA Status
Blind Transfer Out
BlindTransfer Out
Busy
Busy Other
Busy Other %
Busy Other Time
Busy Other Time5
C
Callback
Time
Callback Msg
Time
Called Party Busy5
Call Types
Default Routed (Today)
Network Default Routed (Today)
Returning Busy (Today)
Returning Ring (Today)
caltyp01
Call Type Status Real Time Report
caltyp02
Call Type Real Count Real Time Report
caltyp04
Task Type Service Level Real Time Report
caltyp05
Analysis of Calls Half Hour Report
caltyp20
Call Type Real Time Report
caltyp21
Call Type Half Hour Report
caltyp22
Call Type Daily Report
caltyp23
Call Type Historical All Fields Report
caltyp24
Campaign
Campaign Name
campqryrule01
Status of each Query Rule within a Campaign Real 
Time Report
campqryrule02
Status of all Campaigns Real Time Report
campqryrule10
Status of each Query Rule within a Campaign Half 
Hour Report
campqryrule11
Status of All Campaigns Half Hour Report
CB Messages
%
% Time
Avg Time
Total
Total Tasks
changing date format
Closed
Conf
In
Out
Conference In Tasks
% Time
Avg Time
Total Tasks
Conference Out Tasks
% Time
Avg Time
Total Tasks
Time
Conf In Tasks
Conf In Time
Conf Out
Tasks
Time
Connect5
Cons
Tasks
Consul
Tasks