Cisco Cisco IPCC Web Option User Guide
Index
IN-18
Cisco IPCC Report Templates
78-xxxxx-xx
30
Routed
Routed30
Routed Today
Route ID
Router Q
Call Type Limit
Global Limit
Tasks
Router Queue Tasks
30
5
Router Queue Wait Time
30
5
Router Tasks
Aband Q Today
Q Now
Q Now Time
Router Tasks Aband Q 30
Router Tasks Aband Q 5
Router Tasks Aban Queue
Router Tasks QNow
routes01
Route Queue Delay Status Real Time Report
routes02
Route Status Real Time Report
routes03
Effect of Abandoned Tasks on Service Levels Real
Time Report
routes04
Route Tasks Trend Analysis Real Time Report
routes05
Route Tasks Offered Over Half Hour Report
routes06
Route Service Levels Real Time Report
routes07
Route Tasks, Averages and Service Levels Real
Time Report
routes08
Route Real Time All Fields Report
routes11
Tasks Analysis of Routes Daily Report
routes12
Tasks Analysis of Routes Half Hour Report
routes13
Route Historical All Fields Report
Route Select Failure5
Routing Client
Routing Client Enterprise Name
Routing ClientID
rtecli11
Routing Client Performance Report
rtecli12
Routing Client Historical All Fields Report
Rtr Queue Tasks
running report from a saved report definition
running reports
Run Script5
S
saving, reports
saving a report definition
saving report data
saving report definition
Script ID
Script Resp5
scrque01
Script Queue Node Real Time Report
selecting an agent report template
selecting templates
Service
Service Array
Service Level
(current half-hour)
(for today)
(last five minutes)
30
5 5
5 Aban