Panasonic KXFP373FX Operating Guide
8. Help
44
Troubleshooting
8.3 When a function does not work, check here
8.3.1 Initial settings
“
OPEN CABINET
CHECK FILM SLACK”
“
“
OPEN CABINET
CHECK FILM TYPE”
L
Please use genuine Panasonic replacement film (page 7).
L
The ink film is empty. Replace the ink film with a new one (page 9).
L
The ink film is not installed. Install it (page 9).
L
L
The fax machine is positioned near appliances such as TVs or speakers
which generate an intense magnetic field.
which generate an intense magnetic field.
“
PAPER JAMMED”
L
A recording paper jam occurred. Remove the jammed paper (page 49).
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You forced the recording paper into the paper tray too strongly. Remove all
of the installed paper, and re-install it gently.
of the installed paper, and re-install it gently.
“
PHONEBOOK FULL”
L
There is no space to store new items in the phonebook. Erase unnecessary
items (page 17).
items (page 17).
“
PLEASE WAIT”
L
The unit is checking that there is no slack or crease in the ink film. Wait for
a moment while the check is completed.
a moment while the check is completed.
“
POLLING ERROR”
L
The other party’s fax machine does not offer the polling function. Check with
the other party.
the other party.
“
RECORDING ERROR”
L
The greeting message or memo message you recorded was under 1
second long. Record a longer message.
second long. Record a longer message.
“
REDIAL TIME OUT”
L
The other party’s fax machine is busy or has run out of recording paper. Try
again.
again.
“
REMOVE DOCUMENT”
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The document is jammed. Remove the jammed document (page 51).
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Press {STOP} to eject the jammed paper.
“
TRANSMIT ERROR”
L
A transmission error occurred. Try again.
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If you are sending a fax overseas, try the following:
–
–
Use the overseas transmission mode (feature #23 on page 37).
–
Add 2 pauses at the end of the telephone number or dial manually.
“
UNIT OVERHEATED”
L
The unit is too hot. Stop using the unit for a while and let the unit cool down.
Problem
Cause & Solution
I cannot hear a dial tone.
L
The telephone line cord is connected to the [EXT] jack on the unit. Connect
to the [LINE] jack (page 13).
to the [LINE] jack (page 13).
L
If you used a splitter/coupler to connect the unit, remove the splitter/coupler
and connect the unit to the wall jack directly. If the unit operates properly,
check the splitter/coupler.
and connect the unit to the wall jack directly. If the unit operates properly,
check the splitter/coupler.
L
Disconnect the unit from the telephone line and connect a known working
telephone. If the working telephone operates properly, contact our service
personnel to have the unit repaired. If the working telephone does not
operate properly, contact your telephone company.
telephone. If the working telephone operates properly, contact our service
personnel to have the unit repaired. If the working telephone does not
operate properly, contact your telephone company.
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The power cord or telephone line cord is not connected. Check the
connections.
connections.
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If you have connected the fax machine through a computer modem,
connect the fax machine directly to a telephone line jack.
connect the fax machine directly to a telephone line jack.
I cannot make calls.
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The dialling mode setting may be wrong. Change the setting (feature #13 on
page 13).
page 13).
The unit does not work.
L
Check the connections (page 13).
Display
Cause & Solution
FP373FX-PNQX1826ZA-OI-en.book Page 44 Thursday, November 6, 2008 11:23 AM