ONKYO PR-RZ5100 Owner's Manual

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•  If you cannot select a network service, it will become 

selectable when the network function is started. It may 

take about a minute to start up.

•  When NET is blinking, this unit is not properly 

connected to the home network.

•  Try plugging/unplugging the power supply of this unit 

and the router, and try rebooting the router.

•  If the desired wireless LAN router is not in the access 

point list, it may be set to hide SSID or the ANY 

connection may be off. Change the setting and try again. 

Check the following if the above does not fix the problem:

■ Cannot access the Internet radio

•  Certain network service or contents available through 

the unit may not be accessible in case the service 

provider terminates its service.

•  Make sure that your modem and router are properly 

connected, and make sure they are both turned on.

•  Make sure that the LAN side port on the router is 

properly connected to this unit.

•  Make sure that connecting to Internet from other 

components is possible. If connecting is not possible, 

turn off all components connected to the network, wait 

for a while, and then turn on the components again.

•  If a specific radio station is unavailable for listening, make 

sure the registered URL is correct, or whether the format 

distributed from the radio station is supported by this unit.

•  Depending on ISP, setting the proxy server is 

necessary.

•  Make sure that the used router and/or modem is 

supported by your ISP.

■ Cannot access the network server

•  This unit needs to be connected to the same router as 

the network server.

•  This unit is compatible with Windows Media

R

 Player 11 

or 12 network servers or NAS that are compatible with 

home network functionality.

•  You may need to make some settings on Windows 

Media

R

 Player. Check in "Music Server" in "Playback 

Function" in the Advanced Manual.

•  When using a PC, only music files registered in the 

Windows Media

R

 Player library can be played.

■ Playback stops while listening to music files on the 

•  Make sure the network server is compatible with this 

unit.

•  When the PC is serving as the network server, try 

quitting any application software other than the server 

software (Windows Media

R

 Player 12, etc.).

•  If the PC is downloading or copying large files, the 

playback may be interrupted.

■ USB storage device is not displayed

•  Check whether the USB storage device or USB cable is 

correctly inserted to the USB port of the unit.

•  Disconnect the USB storage device from the unit, and 

then try reconnecting.

•  Performance of the hard disk that receive power from 

the USB port of the unit is not guaranteed.

•  Depending on the type of format, the playback may 

not be performed normally. Check the type of the file 

formats that is supported.

•  USB storage devices with security functions may not be 

played.

•  Try plugging/unplugging the power supply of wireless 

LAN router and the unit, check the wireless LAN router 

power-on status, and try reboot of the wireless LAN 

router.

Check the following if the above does not fix the problem:

■ Cannot access wireless LAN network

•  The wireless LAN router setting may be switched to 

Manual. Return the setting to Auto.

•  Try the manual set-up. The connection may succeed.

•  When the wireless LAN router setting is at stealth mode 

(mode to hide the SSID key) or when ANY connection 

is off, the SSID is not displayed. Change the setting and 

try again.

•  Check that the setting of SSID and encryption (WEP, 

etc.) is correct. Make sure the network settings of the 

unit is properly set.

•  Connection to an SSID that includes multi-byte 

characters is not supported. Name the SSID of the 

wireless LAN router using single-byte alphanumeric 

characters only and try again.

■ Connected to an SSID different to the SSID selected

•  Some wireless LAN routers allow you to set multiple 

SSIDs for one unit. If you use the automatic setting 

button on such a router, you may end up connecting 

with a different SSID from the SSID you wanted to 

connect to. Use the connection method requiring you to 

enter a password if this happens.

■ Playback is interrupted and communication does 

•  You may not receive radio waves due to bad radio wave 

conditions. Shorten the distance from the wireless LAN 

access point or remove obstacles to improve visibility, 

and try again. Place the unit away from microwave 

ovens or other access points. It is recommended to 

place the wireless LAN router (access point) and the 

unit in the same room.

•  If there is a metallic object near the unit, wireless LAN 

connection may not be possible as the metal can effect