User ManualTable of ContentsCover1Important information3Federal Communication Commission interference statement5Innovation, Science and Economic Development Canada statement7EU declaration of conformity7EU declaration of conformity: AM408Contents9Chapter 1: Welcome11About this guide11About the display12Features12Identifying your SMART Board 7000 series interactive display model13Identifying your iQ appliance model13Components14iQ appliance15Screen15Home button15Pens16Eraser17Convenience panel18Presence detection sensors19Internal speakers19Related products19SBA-100 projection audio system19SMART Audio 400 classroom amplification system20USB extenders20More information20Chapter 2: Installing the display23Transporting the display23Using transportation aides24Accommodating doorways, hallways and elevators24Dealing with cracked, chipped or shattered glass25Saving the original packaging25Installing the display on a wall26Choosing a location26Choosing a height27Mounting the display28Mounting multiple displays30Installing the display on a stand30Chapter 3: Connecting power and devices31Connecting power31Connecting to a network32Connecting cables for room computers, guest laptops and other input sources33Using recommend cables33Connecting to the connector panel34Connecting to the convenience panel34Viewing a connected computer or other device’s input35Connecting external speakers35Connecting other devices36Connector reference37Display connector panel37Display convenience panel37iQ appliance38Other connectors39Chapter 4: Configuring the display41Turning on the display for the first time42Connecting to a network43Configuring the display’s network connection43Configuring the network43Connecting the display to a network46Evaluating the impact of Screen Share on your network data usage48Updating system software49Applying an automatic system software update manually49Updating system software manually50Switching to the Beta channel50Before switching to the Beta channel50Switching between the Beta and Stable channels50Getting support and sending feedback51Adding or removing apps from the launcher52Enabling the Whiteboard Library52Chapter 5: Configuring connected computers53Installing SMART software on connected computers53Installing SMART Learning Suite53Installing SMART Meeting Pro software53Setting connected computers’ resolutions and refresh rates54Chapter 6: Maintaining the display55Checking the display installation55Cleaning the display55Maintaining ventilation56Preventing condensation56Replacing the pens and eraser57Turning the display off and back on57Resetting the display57Removing and transporting the display58Chapter 7: Troubleshooting61Troubleshooting the display61Resolving issues with power62Resolving issues with presence detection62Resolving issues with video63Resolving issues with image quality63Resolving issues with audio65Resolving issues with touch and digital ink66Troubleshooting the display’s software67Resolving general issues67Resolving issues with Activities68Resolving issues with Workspaces68Resolving issues with SMART Notebook Player68Resolving issues with Browser69Resolving issues with Input69Resolving issues with Screen Share70Resolving issues with Android mobile devices71Resolving issues with Apple devices73Resolving issues with Chrome browser and Chromebook75Resolving issues with Windows computers77Advanced troubleshooting for Screen Share79Referring to the SMART knowledge base for additional troubleshooting information80Contacting your reseller for additional support80Locating the display serial number81Locating the iQ appliance serial number81Appendix A: Using settings83iQ appliance (AM30)83About device83Diagnostics84Language84Country85Security85Wi-Fi85Advanced Wi-Fi options86Ethernet86Date & time87Usage Data87Auto Update87Display88Audio88Launcher88SMART Whiteboard88Screen Share89iQ appliance (AM40)89Network settings89Application settings90System settings90Appendix B: Remotely managing the display95Connecting a computer to the display95Connecting multiple displays96Configuring the computer’s serial interface settings97Power states98Commands and responses99Command inventory101Power state101Input101Brightness102Freeze102Volume102Mute103Firmware version103Serial number103Part number103Resolving issues with remote management104Appendix C: Hardware environmental compliance105Waste Electrical and Electronic Equipment (WEEE)105Batteries105More information105Size: 1.74 MBPages: 106Language: EnglishOpen manual