HP designjet l65500 Manuale Di Servizio

216

Troubleshooting

1.

Open the pinch wheels of the Printhead cleaning roller (pull out and rotate the black plastic knob). 

2.

Rotate anti-clockwise the new Printhead cleaning material so that you can release some cleaning 

material and move it on its side in order to see the main metal axis as shown in the picture 

3.

From the front panel go to Ink menu -> Check cleaner roll. 

4.

While the test is running (metal axis is rotating), 

•

If the Metal axis is not moving at all, go directly to the section below: ‘If the cleaning 

material is slipping or metal axis is not moving’. 

•

If the axis is rotating, try to grip it, as shown as the picture under (using the Printhead cleaning 

roller material so that you do not get your hands too dirty), and apply a little force with your 

fingers toward the metal axis, and gradually increase the force to try and prevent the rotation 

of this metal axis. It must be done VERY CAREFULLY, this is because if the transmission is func-

tioning correctly (ie the cleaning material does not slip), the torque of the roller is strong 

enough to cause an injury if fingers get trapped. If you follow the procedure above, you can 

easily remove your fingers, but be careful. 

•

You should not be able to stop the movement of the Printhead cleaning roller, and a system 

error 47.1:03 might be displayed. This means that the printer is functioning correctly. 

If the cleaning material is slipping or metal axis is not moving