HP designjet l65500 Manuale Di Servizio

214

Troubleshooting

This part also includes two small gears + the upper torque limiter (the one 

connected to the higher axis, the one holding the new PH cleaning roller 

material.

Q6702-67024, PH Cleaner Roll Pinch Assy. This new part replaces the 

Q6702-60447. The new part is much more robust, it cannot be bent (the 

previous part could create intermittent PH cleaning roller jam (real or false ones). 

So, in case of intermittent PH cleaning roller jam, we are recommending to order 

and replace the following parts (if the part has not been already replaced): 

If the printer has a serial number of less than SG8CJ1F001, order the Gears 

kit page 467 and (PH Cleaner Roll Pinch Assy page 467) and use them to 

replace the following parts: 

•

Pinch wheel assy 

•

The clutch / torque limiter of the lower axis 

•

The drive shaft 

If the printer has a serial number less than SG9861F007, order the Gears kit page 467 and (PH 

Cleaner Roll Pinch Assy page 467) and use them to replace the following parts: 

•

Pinch wheel assy 

•

The clutch / torque limiter of the lower axis 

If the printer has a serial number of less than SG98T1F002, order the (Gears kit page 467) and use 

them to replace the following parts: 

•

The clutch / torque limiter of the lower axis 

Open the sliding door and open the Printhead Cleaning roller. Shown here (in red) is the correct route 

the cleaning material must follow through the Printhead Cleaning Roller. 

1.

Release the tension of a small area of the cleaning material on the lower part of the Printhead Clean-

ing Roller (turn the axis collecting the material in an anti-clockwise direction). 

2.

Try to pull out a little of the material as shown in the picture, the cleaning material should not be able 

to slip through. 

•

If the cleaning material is able to slip through, this is a probable cause of any intermittent 

cleaning jams the printer may be experiencing: