Nortel Networks 1165E Manuale Utente

Using Return to Queue on No Answer

If a call is not answered, the call is sent back to the ACD queue, and the 
your IP Phone is automatically placed in Not Ready state. To return to the 
ACD queue, log in, or press the 

 key.

Using Activity code

Use Activity code to record the types of activities you are performing.

1.

Log in.

2.

Replace the handset.

3.

Press the 

 key. Configure the 

 to 

.

1.

When the Activity LCD indicator is 
flashing, press the 

 key.

2.

Use the dialpad to enter the Activity 
code.

(Services)

Activity