Manuali utente per Avaya S8100

Avaya

Manuale Utente (English)

Manuale Utente

Sommario

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1
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1
Installation and Upgrades for the Avaya S8100 Media Server with the Avaya G600 and the Avaya CMC1 Media Gateways
1
Checklists and job aids
5
- Initial installation
  5
- System initialization
  8
- Administer INTUITY AUDIX digital networking
  11
- Upgrade an S8100’s R10+ software using a CD
  12
  - Access keys
    12
  - Upgrade steps
    13
- Replace an S8100’s hard drive
  20
  - Access keys
    20
  - Upgrade steps
    20
- Upgrade an S8100’s R9.5 software by replacing the S8100
  26
  - Access keys
    26
  - Upgrade steps
    27
Contents
33
About this book
47
- Overview
  47
- Audience
  47
- Using this book
  48
- Conventions
  50
  - Physical dimensions
    50
  - Terminology
    50
  - Typography
    50
  - Commands
    50
    - User input
      51
    - System output and field names
      51
- Related documents
  51
- Technical assistance
  52
  - Within the US
    52
  - Outside the US
    52
- Trademarks
  52
- Security-alert and safety labels
  52
- Safety precautions
  53
- Avaya Product Documentation web page
  54
- Avaya Publications Center
  54
- Sending comments
  55
1 Install and cable a G600 cabinet
57
- Section I - S8100 with a G600 installation
  58
- Site requirements
  58
- Check customer’s order
  59
- Correct shipping errors
  59
- Unpack and inspect
  60
- Install and cable a G600 cabinet
  65
  - Verify the carrier address ID on G600 cabinets
    65
  - Floor mount a G600 cabinet
    67
  - Rack mount a G600 cabinet
    68
  - Rack mount two G600 cabinets
    71
- Check AC power and ground for G600
  72
  - Check AC power
    72
  - Approved grounds
    73
    - Approved floor grounds
      73
  - Uninterruptible power supply
    74
  - Cabinet’s power switch
    74
  - Connect cabinet’s grounds and other grounds
    75
  - Install coupled bonding conductor
    78
  - Connect the power cords
    78
- Cable a G600 system
  78
  - Install Processor Interface cable
    79
  - Cable a 2-cabinet G600 system
    80
  - Cable a 3-cabinet G600 system
    84
- Install G600 patch panels and external modem
  84
  - Install patch panels and shelf
    84
  - Install the external modem
    85
- Install equipment-room hardware for G600
  86
  - Cross-connect the cabinet to the patch panels
    86
  - Allowed circuit packs
    86
  - Disallowed circuit packs
    89
  - Circuit-pack installation
    91
    - Circuit-pack slot loading
      91
  - Off-premises circuit protection
    93
  - Install sneak fuse panels
    94
- Set ringing option for G600
  97
- Section II - Install telephones and make auxiliary connections
  99
- Install and wire telephones and other equipment
  99
  - Telephone connection examples
    99
  - Connect adjunct power
    100
  - Station wiring examples
    101
  - Analog tie trunk example
    103
  - Digital tie trunk example
    103
  - Cable examples for tie trunk connectivity
    104
  - DS1 tie trunks between collocated systems
    105
  - 3- and 4-pair modularity
    105
  - Adjunct power connections
    106
  - Auxiliary power
    108
  - Install attendant console - optional
    108
    - Hard-wire bridging
      108
    - Dual wiring of 2-wire and 4-wire endpoints
      108
  - Install 26B1 selector console - optional
    109
  - 1152A1 Mid-Span power-distribution unit
    109
    - Important safety instructions
      109
    - Using the 1152A1 PDU
      110
    - Connect the 1152A1 PDU
      110
    - Connect the cables
      111
- Connect external alarms and auxiliary connections
  113
  - Alarm input
    113
  - Alarm output
    113
  - UPS alarm connection
    114
  - Emergency transfer and auxiliary power
    115
  - Telephone pin designations
    115
- Install the BRI terminating resistor
  116
  - Terminating-resistor adapter
    116
  - Closet-mounted (110RA1-12)
    117
- Install multipoint adapters
  119
  - BR851-B adapter (T-adapter)
    119
  - 367A adapter
    120
  - Basic multipoint installation distances
    121
- Install off-premises station wiring
  122
  - Install off-premises or out-of-building stations
    122
- Install emergency-transfer panel and associated telephones
  127
  - Install the emergency-transfer panel
    127
    - Install telephone for power-transfer unit
      133
- Connect modem to telephone network
  134
- Connect modem
  135
  - Option settings for external modem
    135
- Set neon voltage to prevent ring ping
  136
- Complete installation
  137
- View LEDs to determine power and fan alarm state
  138
2 Connectivity and access to an S8100 system
139
- Physical connections
  139
- Access methods
  151
- Logins for the S8100
  158
  - Avaya personnel logins
    158
  - Avaya business partner and dealer logins
    158
3 System initialization
159
- Connectivity and access to the S8100 system
  160
- Configure DHCP and TFTP servers
  161
  - DHCP server
    161
  - TFTP server
    162
- Preliminary tasks
  162
  - Power up and observe LEDs
    162
  - Connect the laptop computer to S8100
    162
  - Start a Telnet session
    162
  - Verify the software’s version number
    163
  - Determine the serial number
    163
  - Set up customer’s LAN parameters
    163
- License file, password file, and installation script overview
  164
  - Using the Feature Extraction tool (for upgrades from pre-R10 only)
    165
- Obtain the license and password files
  165
  - RFA information requirements for new installations
    165
  - Go to the RFA web site
    166
- Obtain the installation script file
  166
  - Direct channels
    166
  - Indirect channels
    167
- Install the password file, license file, and installation scripts
  168
  - Copy files to the server
    168
  - Install the password, license, and installation-script file
    169
  - License file installation failure
    169
- Manually set S8100’s customer-related information (alternative to ART)
  170
  - Manually setting RAS IP address:
    170
  - Manually setting product ID:
    171
  - Manually setting alarm origination and alarm-destination number
    171
- Administer no-license/emergency numbers
  171
  - Alerts/notifications
    172
- Test alarm call out
  172
  - Communication Manager alarm test
    173
  - INTUITY alarm test
    173
  - Windows 2000 server alarm test
    173
  - Resolve alarms
    173
- Check system’s status
  173
- Enable customer logins
  173
  - Enable INTUITY AUDIX logins
    174
  - Enable customer’s web logins
    174
  - Enable S8100 Logins
    174
- Administer S8100
  174
  - S8100 commands
    174
  - Set system date and time
    174
    - Using Windows 2000
      174
    - Using systime
      175
    - Using a local command-line interface (CLI)
      175
- Remote dial-in
  175
- Set up country-specific call- progress tones
  176
- Enable and disable SNMP
  178
- Check customer option screen
  178
- Set country options
  179
- Check system’s status
  180
- Set up your system
  180
  - Set country options
    180
  - Administer the attendant console
    181
  - Add translations
    181
  - Administer telephone features
    182
  - Place a test call
    182
  - Test INADS callout
    182
- Setup call-detail recording(CDR)
  182
  - Share CDR data
    183
  - Map a shared CDR directory
    183
  - Set call-collection interface
    184
  - Verify call-record collection
    184
- Call accounting
  185
- Administer Communication Manager for INTUITY AUDIX initialization
  185
  - Check the dial plan
    185
  - Check hunt groups
    186
  - Check class of service
    187
  - Check class of restriction
    187
  - Change the dial plan
    188
  - Add AUDIX ports
    189
  - Make a hunt group
    191
  - Change coverage path
    193
  - Add test phones
    193
  - Save translations
    194
- INTUITY AUDIX administration
  194
  - INTUITY AUDIX commands
    194
    - Adding an INTUITY AUDIX subscriber
      194
- Download Avaya Site Administration
  197
  - Start an Avaya Site Administration session
    199
- Administer SNMP
  199
  - Configure SNMP trap destinations
    200
  - Configure SNMP community strings
    202
  - Start and stop SNMP
    203
- Schedule backups
  205
  - Add a scheduled backup
    205
4 INTUITY AUDIX digital networking
207
- Initial administration tasks
  207
- View the Feature Options window
  209
- Change number of administered remote users
  210
- Administer networking channels
  211
- Change local machine’s information
  212
5 Upgrade and repair procedures
225
- Replace a TN795 Processor circuit pack
  225
  - Inventory existing features on the pre-R10 switch and obtain a license file
    225
  - Replacing a TN795 with a TN2314
    226
- Replace the TN2314 Processor circuit pack
  226
- Replace the hard disk
  226
- Download firmware to port circuit packs
  227
6 Hardware additions
229
- Add circuit packs
  229
- Add IP trunk
  230
- Add remote office
  230
- Add C-LAN functionality
  230
  - Add a TN799DP C-LAN circuit pack
    230
  - Communication Manger
    233
- Add TN464GP/TN2464BP with echo cancellation
  234
- Add CO, FX, WATS, and PCOL
  236
  - Requirements
    236
  - Installation
    236
- Add DID trunks
  236
  - Requirements
    236
  - Installation
    237
- Add Tie trunks
  237
  - Requirements
    237
  - Installation
    237
- Add DS1 tie and OPS
  238
  - Service interruption
    238
- Add speech synthesis
  239
- Add Code Calling access
  239
- Multiple integrated recorded announcements
  239
  - TN750C Announcement circuit pack
    240
    - Add TN750C circuit pack
      240
    - Move a single announcement to another Announcement circuit pack
      240
  - CWY1 announcements
    240
    - Installing CWY1 announcements
      241
- Add ISDN-PRI
  242
  - T1 (North American standard)
    242
  - E1 (international standard)
    242
  - Add circuit packs
    243
  - Install cables
    243
  - Enter added translations
    243
  - Resolve alarms
    243
  - Save translations
    243
- DEFINITY LAN gateway (DLG)
  243
  - Corresident DLG
    244
7 Avaya Site Administration
245
- Avaya Site Administration overview
  245
- Interactions with switches and voice-mail systems
  248
- Components of Avaya Site Administration
  249
- How Avaya Site Administration works
  251
- Avaya Site Administration help
  251
- Install Avaya Site Administration
  252
- Configure Avaya Site Administration
  253
8 Message Manager
257
- Download Message Manager
  257
- Install Message Manager
  257
9 Troubleshooting
259
- Install wizard’s error messages
  259
- Platform’s troubleshooting commands
  261
- Modem’s configuration and administration
  262
  - Verify INADS modem settings
    262
    - No external modem installed
      262
    - External modem installed
      262
  - Verify external modem option settings
    262
  - External modem not used
    263
  - Configure the installed modem
    264
  - Test the external modem
    264
10 Security and copy protection
265
- Software copy-protection mechanisms
  265
  - Feature protection
    265
  - Copy protection
    265
A Cable pinouts
267
- Set TN760E Tie Trunk’s options
  267
- Set TN464GP T1/E1’s options
  269
- Connector and cable diagrams - pinout charts
  270
  - Pinout for Processor’s external cable
    272
B Set up customer logins
285
- Customer access
  285
- Windows logins for customers
  286
  - Windows login types for customers
    286
    - Administrator login
      286
    - INTUITY AUDIX logins
      287
    - Customer’s web-access logins
      288
  - Enabling Windows 2000 customer logins
    290
    - Set up login accounts
      290
- Communication Manager logins for customers
  291
  - Forced password aging
    292
  - Logoff notification
    292
  - Super user
    292
  - Administer login command permissions
    292
  - Communication Manager commands for user login
    293
    - Password expiration
      294
C Miscellaneous procedures
295
- Setting the name of the switch
  295
  - Setting the Windows name
    295
  - Updating INTUITY AUDIX machine name
    296
  - Restarting INTUITY AUDIX
    296
  - Changing system name
    296
- Connect to SAT session via Telnet
  296
  - Function-key sequences for W2KTT terminal type
    298
- Installing INTUITY languages other than English
  299
  - Laptop configuration for Windows 95/98/NT
    299
  - Installing INTUITY languages
    301
- Perform backup
  302
- Backup via the web interface
  305
  - Perform immediate backup
    308
  - View backup progress
    309
  - Back up to a LAN address
    309
  - View scheduled backups
    311
  - Access backup information
    311
  - Perform restore
    313
- Enable/disable embedded messaging
  314
  - Impact on maintenance
    314
- Access Diskeeper software to defragment the disk
  315
  - Change the default times on Diskeeper
    315
D Recovery
317
- S8100 system-level shutdown and restart
  317
- Communication Manager software reset (recovery)
  319
E LED boot sequence/ TN2314 Processor
321
- LED boot sequence
  321
F Status LEDs
325
- Attendant console’s LEDs
  325
- Other circuit packs
  325
  - Circuit packs’ status LEDs
    325
  - Power supply’s LEDs
    327
G GAS commands in bash
329
- Avaya (Lucent) access controller bash commands
  329
- LAC commands
  331
- setip command
  332
  - Display current settings
    332
  - Set the machine name in Windows
    332
  - Set RAS IP address
    333
  - Set the customer’s LAN, DNS, and WINS information
    333
    - Set LAN address
      333
    - Set DNS addresses and host name
      333
    - Set WINS addresses
      334
- Other commands
  334
  - ftpserv command
    334
  - statapp command
    334
  - net user commands
    335
H Installation connectivity quick reference
337
I Map CD-ROM for an S8100 upgrade
339
- Prepare to access the S8100
  339
  - Activate the Guest account
    339
  - Share the laptop’s CD-ROM drive
    340
- Connect to and access the S8100
  341
  - Prepare to access the S8100’s desktop
    341
  - Connect to the S8100
    341
- Map to the laptop’s CD-ROM drive
  342
J Install and cable a CMC1 cabinet
343
- Check customer’s order
  343
- Correct shipping errors
  344
- Unpack and inspect
  344
- Install an S8100 with a CMC1 system cabinet
  348
- Check AC power and ground for CMC1
  357
- Cable a CMC1 system
  367
  - Install Processor Interface cable and TDM- /LAN-bus terminators
    367
  - Cable 3-cabinet CMC1 system
    368
    - Vertically mounted system
      368
    - Vertically and horizontally mounted system
      369
- Install CMC1 main distribution frame (MDF) and external modem
  370
  - Install the MDF on CMC1
    370
    - Bottom-mounted MDF with modem
      370
  - Install the external modem
    371
- Install equipment-room hardware for CMC1
  372
  - Cross-connect the cabinet to the MDF
    372
  - Allowed circuit packs
    372
  - Disallowed circuit packs
    375
  - Circuit pack installation
    377
    - Circuit-pack slot loading
      377
  - Off-premises circuit protection
    380
  - Install sneak fuse panels
    381
  - Label the main distribution frame
    383
- Set ringing option for CMC1
  385
K Identify a hard disk for PCN1413b
387
Glossary
391
- A
  391
- B
  392
- C
  392
- D
  393
- E
  393
- F
  393
- G
  394
- L
  395
- M
  396
- N
  397
- O
  397
- P
  397
- Q
  398
- R
  398
- S
  399
- T
  399
- U
  400
- V
  400
- W
  395
Index
401
- Symbols
  401
- Numerics
  401
- A
  401
- B
  402
- C
  402
- D
  403
- E
  404
- F
  404
- G
  404
- H
  404
- I
  405
- L
  405
- M
  405
- N
  406
- O
  406
- P
  406
- Q
  406
- R
  406
- S
  406
- T
  407
- U
  408
- V
  408
- W
  408

Dimensioni:

4,9 MB
Pagine:

408
Language:

English

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