Cisco Cisco Agent Desktop 8.5 Guia Da Instalação
Cisco CAD Installation Guide
26
February 21, 2013
System Requirements
CAD 8.0 is integrated into the Unified Contact Center Enterprise and Hosted 8.0
environment.
environment.
Consult the following documents for the most current compatibility information:
Cisco Unified Communications Manager Software Compatibility Matrix
Cisco Unified Contact Center Enterprise (Unified CCE) Software Compatibility Guide
These documents can be found at this location:
Operating Environment
Consult the following document for the most current hardware and system software
compatibility information:
compatibility information:
Hardware and System Software Specification (Bill of Materials) for Cisco Unified
ICM/Contact Center Enterprise & Hosted
ICM/Contact Center Enterprise & Hosted
Minimum Hardware and OS Requirements
CAD 8.0 runs on the following minimum hardware and operating systems.
Table 8.
Desktop application minimum operating systems and hardware
Operating System
Hardware
Windows XP Professional Service Packs
2 and 3
2 and 3
All desktops:
500 MHz processor
256 MB RAM
100 Mbit NIC supporting Ethernet 2
Agent, Supervisor, and Admin Desktops:
650 MB free space
Windows Vista Enterprise, Business,
and Ultimate Edition, Service Pack 1
and Ultimate Edition, Service Pack 1
All desktops:
1 GHz processor
1 GB RAM
100 Mbit NIC supporting Ethernet 2
Agent, Supervisor, and Admin Desktops:
650 MB free space