Cisco Cisco Agent Desktop 8.5 Guia Da Instalação
System Requirements
February 21, 2013
27
Windows 7 Enterprise, Professional, and
Ultimate Edition
Ultimate Edition
32-bit and 64-bit
*
All desktops:
1 GHz processor
1 GB RAM (32-bit)
2 GB RAM (64-bit)
100 Mbit NIC supporting Ethernet 2
Agent, Supervisor, and Admin Desktops:
650 MB free space
Red Hat Enterprise Linux v5
CAD-BE only:
1 GHz Pentium processor
256 MB RAM
1 GB free space (for logging)
100 Mbit NIC supporting Ethernet 2
Microsoft Terminal Server
For minimum hardware requirements,
see Integrating CAD with Thin Client and
Virtual Desktop Environments
see Integrating CAD with Thin Client and
Virtual Desktop Environments
Citrix XenApp
For minimum hardware requirements,
see Integrating CAD with Thin Client and
Virtual Desktop Environments
see Integrating CAD with Thin Client and
Virtual Desktop Environments
* Desktop-based monitoring and recording is not supported on Windows 7 64-bit running WoW64.
However, Unified CM-based monitoring and SPAN-based monitoring and recording are supported
on this platform.
Table 9.
Server minimum operating systems and hardware
Operating System
Hardware
Windows 2003 Server 32-bit Standard
and Enterprise Edition, R2 or SP2
and Enterprise Edition, R2 or SP2
All CAD services on Agent PG:
2 × 1.4 GHz Pentium processor
2 GB RAM
1 GB free space
100 Mbit NIC supporting Ethernet 2
Offboard VoIP Monitor and Recording &
Playback services:
Playback services:
1.4 GHz Pentium processor
1 GB RAM
1 GB free space
100 Mbit NIC supporting Ethernet 2
Table 8.
Desktop application minimum operating systems and hardware (cont’d)
Operating System
Hardware