Cisco Cisco Agent Desktop 8.5

 contains information about the known limitations in the latest Cisco Agent Desktop release. 

Cisco has evaluated these defects on a case-by-case basis. For each defect, we have determined that one 
of the following is true: 

The software functions as designed. 

The issue cannot be resolved.

 

 

There are no closed caveats at this time.

Resolved Caveats

This section lists caveats that are resolved but that may have been open in previous releases.

Bugs are listed in order of severity and then in alphanumeric order by bug identifier. Because defect 
status continually changes, be aware that this document reflects a snapshot of the defects that were 
resolved at the time this report was compiled. For an updated view of resolved defects, access the Bug 
Toolkit (see the 

The following sections list caveats that are resolved in

 

Cisco Agent Desktop but that may have been open 

in previous releases:

 lists the caveats that were resolved in Release 8.5(4).

   

CSCtz37936

1

agent-desktop

CAD does not work with CUPS 8.6

CSCtz86279

1

directory server

Re-establish Directory Services Replication in HA crashes, corrupts LDAP

CSCua44559

1

agent desktop

Agent Desktop Crash

CSCts20472

2

install

CAD 8.5.1 Swedish install gives Could not find CTI Type in LDAP error

CSCty84265

2

supervisor desktop

Stop monitoring event not handled correctly

CSCty89160

2

agent desktop

Rec&Stats client cause BIPPA service to crash on shutdown

CSCty89177

2

agent desktop

SPAN monitoring implementation will process all rec/mon streams twice