Cisco Cisco Agent Desktop 8.5 Guia Da Instalação

where <pathname> is the folder where the backup files are to be saved, and 
<LCC ID> is the name of the logical contact center.

The syntax includes the following switches:

4. Uninstall the older CAD version.

5. Install CAD 7.0. When CAD Configuration Setup runs, on the Restore 

Backup Data window, click Yes and browse to the location of the backup 
folder. 

When you save your Configuration Setup settings, the configuration data is 
imported to CAD 7.0. 

6. To restore recordings, run CDBRTool and specify the location of the folder 

where you saved the backed-up recordings.

The DABackupTool utility is used only when backing up CAD 4.6 configuration data. 
It is not used with newer versions of CAD. 

NOTE:  You must obtain the most recent version of DABackupTool 
from the Cisco Software Center Downloads page for Cisco Agent 
Desktop. The version on your CAD 4.6 installation CDs is no longer 
valid.

DABackupTool preserves the following settings:

/B

Back up configuration data. You must use this in 
conjunction with one of the switches that specify the 
type of data to back up: /C, /D, /L, or /A.

/R

Restore configuration data. Use this to restore data if 
the old LCC and the new LCC have the same name. 
You must include the LCC ID in the command line.

/C

Company data (all). This backs up all data in LDAP: 
company data and LCC data.

/L

Specific LCC. This backs up data in a specific logical 
contact center. You must include the LCC ID in the 
command line.

/A

Audio files. This backs up existing recordings.

/P

Merge data with the current Directory Services.