Cisco Cisco Agent Desktop 8.5 Guia Da Instalação

Upgrading From a Previous Version

August 8, 2012

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4. In CAD Configuration Setup, complete the data entry windows as described in 

a. In the Recording and Statistics Service Database window, select Restore 

From and enter the location to which you backed up the database in 
step 1b. Then, click Apply to restore the database.

b. In the Restore Backup Data window, enter the location to which you 

backed up the CAD Services LDAP configuration data (see 

). Then, click Apply to restore 

the CAD Services LDAP configuration data.

c. Exit CAD Configuration Setup.

5. Restore your recording backups using CDBRTool. For instructions, see 

.

If you are upgrading a single server, you have completed the upgrade.

If you are upgrading a replicated system, complete the remaining steps on the 
secondary server.

6. Log on to the secondary server.

7. Uninstall CAD 6.0.

8. Install CAD 7.2.

After the installation finishes, CAD Configuration Setup starts automatically.

9. In CAD Configuration Setup, complete the data entry windows as described in 

. When 

you have finished, exit CAD Configuration Setup.

10. The upgrade on both servers is now done and replication has been 

re-established.

Upgrading from CAD 7.0 or 7.1 to CAD 7.2

NOTE:  When you upgrade from CAD 7.0 or 7.1 to CAD 7.2, the install 
process automatically backs up your CAD Services LDAP 
configuration data. It is a good idea, however, to manually back up 
your data as well. For instructions, see 

and

. 

NOTE:  Keep your backups in case you need to roll back to your 
previous version of CAD.

If you are upgrading a single server:

■

Complete steps 1 and 2 only in the following procedure.