Cisco Cisco Agent Desktop 8.5 Guia Do Utilizador
Cisco Agent Desktop User Guide
32
September 2011
To edit your employee phone book:
1. In the dial pad window, choose Employee Phonebook from the Phone Books
drop-down list, then click Edit. The Phone Book Editor window appears
(
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2. Choose one of the following options.
NOTE: The Phone Number field allows the following characters only:
0–9, a–z, A–Z, and ‘ ( ) + , - . / : = ? and space
If you type any other character, a message appears, listing the allowable
characters. The disallowed character you typed is replaced by a question
mark so you can change it to an allowed character.
characters. The disallowed character you typed is replaced by a question
mark so you can change it to an allowed character.
Figure 13.
Phone Book Editor window