Cisco Cisco Agent Desktop 8.5 Guia Do Utilizador
Cisco Desktop Administrator User Guide
180
November 19, 2013
2. If necessary, search for the supervisor whose properties you want to view. For
. The supervisor’s
properties appears (
).
3. To return to the Supervisors list page, click Return to Supervisor List or the
blue arrow at the top of the page.
Resetting a Supervisor’s Password
By default, supervisors set their own passwords the first time they access Cisco
Supervisor Desktop. If a supervisor forgets the password, you can reset the password
so that the supervisor can log in and set up a new password.
Supervisor Desktop. If a supervisor forgets the password, you can reset the password
so that the supervisor can log in and set up a new password.
If a password has been set up by either you or a supervisor, it appears as a string of
placeholder symbols in the Password field. If the field is blank, no password has been
set up for that supervisor.
placeholder symbols in the Password field. If the field is blank, no password has been
set up for that supervisor.
NOTE: You cannot reset the supervisor’s password if the Enable
Supervisor Login via CTIOS check box is selected.
Supervisor Login via CTIOS check box is selected.
To reset a supervisor’s password:
1. Choose Personnel > Supervisors. The Supervisors list page appears
(
2. If necessary, search for the supervisor whose password you want to reset. For
.
3. In the password field, type a new password and then click Save. The
supervisor’s password is reset to the string you entered.
Figure 89.
Supervisor Properties window