Avaya 03-300430 User Manual

1

FAIL

The switchhook audit failed.  This result does not indicate a hardware 
problem.  The other updates were not performed because of this failure.  
This may occur if the audit is performed at the same time the terminal 
equipment goes off-hook.

1. Use status station extension to determine when the port is 

available.

2. Retry the command at 1-minute intervals up to 5 times.

3. If the test continues to fail, escalate the problem.

5

FAIL

The message waiting lamp update failed.  This may be an internal software 

error.  The translation and ringer updates were not performed because of 

this failure.

7

FAIL

The translation update failed.  There may be an internal software error.  The 

ringer update was not performed because of this failure.

8

FAIL

The ringer update failed.  There may be an internal software error.

1. Retry the command at 1-minute intervals up to 5 times.

2. If the test continues to fail, escalate the problem.

PASS

The software and the port processor have the same status.  Investigate 

user-reported troubles on this port by running other port tests, by examining 

station wiring, or by inspecting the station.

0

NO 

BOARD

The test could not relate the internal ID to the port (no board).  This result 
could be due to incorrect translations, no board is inserted, an incorrect 
board is inserted, or an insane board is inserted.

1. Check to make sure that the board translations are correct.  Enter 

list configuration, and resolve any problems.

2. If the board is correctly inserted, enter busy board location
3. Enter reset board location
4. Enter release board location
5. Enter test board location long

This should re-establish the link between the internal ID and the port.  If not, 

verify that a valid board is inserted.

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