Cisco Cisco Computer Telephony Integration OS 8.5 Release Notes
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Release Notes for Cisco CTI OS Enterprise & Hosted Editions, Release 7.2(1)
Installation Notes
Installation Notes
This section provides important information to be read before installing the Release 7.2(1) update and
how to troubleshoot the installation. It contains the following:
how to troubleshoot the installation. It contains the following:
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Deploying CTI OS Releases
CTI OS Server Deployment
If you are installing this release on multiple CTI OS systems, you must install CTI OS releases on each
host one at a time.
host one at a time.
How to Deploy CTI OS Server
Step 1
Logout all the agents from both servers (side A and side B).
Step 2
Stop all CTI OS and Cisco Security Agent (CSA) services on each peer (side A and side B).
Step 3
Install the release on side A, following the steps described in
Step 4
Restart the CTI OS services on side A. Ensure the newly patched system is running with no errors and
comes back on-line.
comes back on-line.
Step 5
Once you have confirmed that side A is working correctly, install the release on side B following the
steps described in
steps described in
Step 6
Restart the CTI OS services on side B. Ensure the newly patched system is running with no errors and
comes back on-line.
comes back on-line.
Step 7
Restart CSA on both sides.
Step 8
Repeat this procedure on the other CTI OS systems.
CTI OS Desktops Deployment
This section describes how to install the CTI OS Desktop release.