Panasonic KX-MB2575 Operating Guide
Problem
Cause & Solution
The name of the desired
computer is not displayed on
the unit when scanning
documents from the unit (LAN
supported models only). (y)
computer is not displayed on
the unit when scanning
documents from the unit (LAN
supported models only). (y)
R The printer driver has not been installed. Install it on your computer
R The PC name list up feature has been set to [Off]. Set [PC name list up
on device] to [On] (page 30).
R The maximum number of computers on the LAN is connected to the unit (up
to 30 computers). Set [PC name list up on device] to [Off] on the other
computers (page 30).
computers (page 30).
Stripes (fringes) occur on the
result of scanning (copying).
result of scanning (copying).
R Interference fringes (moire) may occur depending on the relationship
between the type of the original document and scanning (copying)
resolution. Particularly, it may occur when scanning printed materials
(magazines, brochures, etc.). This is a normal symptom for scanners.
However, changing the resolution may improve it.
resolution. Particularly, it may occur when scanning printed materials
(magazines, brochures, etc.). This is a normal symptom for scanners.
However, changing the resolution may improve it.
12.4.4 Copier
Problem
Cause & Solution
The unit will not make a copy.
R You cannot make a copy during programming. Make the copy after
programming.
R The document was not set properly (page 38).
R Recording paper is not loaded or the unit has run out of paper. Load paper
R Recording paper is not loaded or the unit has run out of paper. Load paper
Letters on the copied
documents are not clear.
documents are not clear.
R The original document is too dark or too light. Change the contrast
The copied documents are
too dark and cannot be read.
too dark and cannot be read.
R You used a coloured paper as a document. Change the contrast (page 48)
and make a lighter copy of the document, using “TEXT” resolution
(page 48).
(page 48).
12.4.5 Fax y
Problem
Cause & Solution
I cannot send documents.
R The telephone line cord is connected to the [EXT] socket on the unit.
Connect to the [LINE] socket (page 22).
R The other party’s fax machine is busy or has run out of recording paper. Try
again.
R The other party’s machine is not a fax machine. Check with the other party.
R The other party’s fax machine failed to answer the fax automatically. Send
R The other party’s fax machine failed to answer the fax automatically. Send
R Set the maximum fax speed to “14.4kbps” (feature #418 on page 81).
I cannot send a fax overseas.
R Use the overseas transmission mode (feature #411 on page 81).
R Add two pauses at the end of the telephone number or dial manually.
R Add two pauses at the end of the telephone number or dial manually.
The other party complains
that letters on their received
document are distorted.
that letters on their received
document are distorted.
R If your line has special telephone services such as call waiting, the service
may have been activated during fax transmission. Connect the unit to a line
that does not have these services.
that does not have these services.
R Another telephone on the same line is off the hook. Hang up the extension
telephone and try again.
The other party complains
about the quality of their
received documents.
about the quality of their
received documents.
R Try copying the document. If the copied image is clear, there may be
something wrong with the other party’s machine.
If the copied image is not clear, too dark, or black and white lines or smudges
appear, refer to “12.4.2 Printing problems”, page 117.
If the copied image is not clear, too dark, or black and white lines or smudges
appear, refer to “12.4.2 Printing problems”, page 117.
R The original document is too dark or too light. Change the contrast
119
12. Help