User ManualTable of ContentsCapabilities1Basic Operations2Screen Conventions4Step 1: Check System Requirements7Step 2: Power Up DKAdmin PC8Step 3: (Optional) Make Installation Floppy Disks9From Windows9From DOS Only PC9Step 4: Install DKAdmin10Windows PC from CD-ROM10Windows PC from Floppy Disks10DOS Only PC from CD-ROM11DOS Only PC from Floppy Disks11Step 5: Run DKAdmin Program12Start-up DKAdmin under Windows 98, 95 or Windows NT 4.012Start-up DKAdmin in MS-DOS12Run DKAdmin12Set Windows DKAdmin Program Properties13Step 6: Connect to the Strata DK Telephone System15Step 1: Check System Requirements17Step 2: Power Up DKBackup PC18Step 3: (Optional) Make Installation Floppy Disks19From Windows19From DOS Only PC19Step 4: Install DKBackup20Windows PC from CD-ROM20Windows PC from Floppy Disks20DOS Only PC from CD-ROM21DOS only PC from Floppy Disks21Step 5: Run DKBackup Program22Start-up DKBackup under Windows 3.11, 95, 98 or Windows NT 4.022Start-up DKBackup in MS-DOS22Run DKBackup22Set Windows DKBackup Program Properties23Step 6: Connect to the Strata DK Telephone System25Before You Start27Logging On27DKAdmin27DKBackup30Keyboard Conventions31Using the Pull-Down Menus32System Messages32Error Messages32On-Line Help32Logging Off33Quick-start Procedures for Using DKAdmin35For an Existing Customer35For a New Customer36Maintain Customer File36Select Customer39Dial DK40Hangup Connection42Transfer DK Data42About42Exit42View Cabinet Diagram44Check Processor Type44System/Station Administration44Programming/Updating System46Printing Port/Station Information (F3)47System Speed Dial Number (F7)48System LCD Messages (F8)49Station Port Attributes (Ctrl Enter)49Saving/Uploading Programmed Data (F9)56Flexible Button Programming Section61Telephone Flexible Button Assignments61Add-On Module Button Assignments63DSS Console Button Assignments65Attendant Console Flexible Button Assignments66Speed Dial Programming Section68System Speed Dial Numbers68Station Speed Dial Numbers69ACD Administration70ACD Programs70ACD Agent Programs72Program Administration Section73View All Programs (Download, Edit, Upload)74Security Maintenance Section77Program Security (Default Levels)78Directory Number Administration85DNIS Administration89DNIS/DID/ANI Line Assignments89DNIS Number/Name/Ringing/VM-ID Assignments90DNIS Network Table Assignments91DNIS Tenant Lock Assignments92Distributed Hunt Group Administration92Call Forward Assignments93E911/CAMA Trunk Programs (R4 Only)94ISDN Programs (R4 Only)97Backup/Restore Data98View/Print Data98Check Processor Type100Backup Data100Restore Data102Upgrade107Upgrading a Customer’s Processor107Strata DK Processor PCB Upgrade107View/Print Data115System Installation117Company General Information117Screen Type/Color Installation118Printer Type Selection119System Miscellaneous Variables120User Password Level Setup121Communications Setup124System Utilities125ReIndex Files125Hardware Requirements127System Connection Configurations127PIOU/PIOUS/RSSU/RSIU Setup128Calling Strata DK Using the Dialer129Direct Connection to Strata DK130Data Interface Units131Customer Dialer Setup131To Make Connection131Modem/TTY Port132Communication Setup132Customer Dialer Setup132To Make Connection132Voice Call Transferred to Modem Connection133Communication Setup133Customer Dialer Setup133To Make Connection134Remote Modem Connection to Modem Pool135Communication Setup135Customer Dialer Setup135To Make Connection136PC DIU/DIU Modem Pool Connection to Strata DK Modem137Voice Call First, then Modem to Modem Connection137Communication Setup137Customer Dialer Setup137To Make Connection138PC DIU/DIU Modem Pool Connection to Strata DK Modem139DIU to DIU Connection, then Modem to Modem Connection139Communication Setup139Customer Dialer Setup139To Make Connection140PDIU-DS Modem Pool Installation141To Make Connection141External Maintenance Modem Installation142Upgrading to RCTUE/F145Off-site Upgrade145On-Site Upgrade146Important Things to Do After Upgrading to an RCTUE/F Processor147DK424 Release 4.0 Upgrade Procedure150Upgrading Strata DK Systems to DK424 Release 4.0151DK424 Release 4.0 Upgrade Programming Example154Cabinet Station Port Counting Before/After Release 4.0 Upgrade154System/Station Administration Screen Before/After Release 4.0 Upgrade155Program Changes Before/After Release 4.0 Upgrade157Index161Baud Rate300Baud Rate300Size: 1.68 MBPages: 178Language: EnglishOpen manual