Cisco Cisco Unified Customer Voice Portal 10.0(1)
IN-1
Cisco Internet Service Node (ISN) Configuration and Administration Guide
OL-1251-03
I N D E X
Symbols
.ems files
Numerics
24TOD (Data Play Back Type)
A
Active Calls
administration
command
agent desk settings
Re-route On No Answer
AlarmTracker
support for SDDSN
anti-virus guidelines
Application Administration
Active Calls (Engine Admin)
Call Definition
Call Statistics (Engine Admin)
Diagnostic Info (Engine Admin)
Directory Administration
Engine Configuration (Engine Admin)
Engine Status (Engine Admin)
ICM Subsystem Configuration
Log Configuration (Engine Admin)
Log Files (Engine Admin)
Application Server
Application Administrator tool
configuring for Web-based calls
metrics
overview
AppServerList commands
AppServerNumTries commands
AppServerTimeout commands
ASR
asynchronous communication
C
Call Definition administration
CalledPartyTimeout commands
CallHistory commands
call routing, inbound
no Gatekeeper
with Gatekeeper
calls
queuing with ISN
transferring with ISN
Calls Statistics administration
CallTrace commands
call transfer types, ISN
cardinal numbers (System Media file)
Char (Data Play Back Type)
Cisco Content Services Switch
Codec commands
command syntax, VB Admin
using quotes
configuration commands, VB Admin
configuration examples, Network VRU Script
Get Digits
Get Speech
Menu
Play Data