Manualsbrain.com
pt
English
Deutsch
Español
Français
Italiano
Русский
조선말, 한국어
日本語
中文
Manuais
Marcas
Cisco
Cisco Agent Desktop 8.5
Guia Da Instalação
Cisco Cisco Agent Desktop 8.5 Guia Da Instalação
Download
Gosto
Ecrã completo
Padrão
Página
de
120
Ir
Contents
■
System Capacity 22
2
Requirements 25
■
System Configurations 25
Citrix and Microsoft Terminal Services Environments 25
■
System Requirements 26
Operating Environment 26
Operating Environment Language Requirements 27
VPN and NAT Requirements 27
Using NAT With IP Phone Agent 27
Third Party Software Requirements 28
Microsoft Internet Explorer 28
Java Runtime Environment (JRE) 29
Mozilla Firefox 29
Apache Tomcat 29
Microsoft SQL Server 2000 Desktop Engine 29
OpenLDAP 29
CTI OS 29
Monitoring Requirements 29
■
Supported IP Phones 31
Caveats on Using a Cisco 7920 Wireless Phone 31
IP Phones Supported with IP Phone Agent 31
3
Before You Install CAD 7.6 33
■
Overview 33
■
Setting Up Agents in Unified ICM 34
Setting Up Supervisors and Teams 34
Skills Statistics 34
Reason Codes 35
■
Preparing User Accounts and Permissions 36
Anterior
Próximo
1
2
3
4
5
6
…
120