Cisco Cisco Unified Contact Center Enterprise 9.0(1) Referências técnicas
Skill group detail
The figures below illustrate tables in the Skill Group and Skill Group Member subcategories.
Figure 19: Skill group tables
Figure 20: Skill group member tables
Skill Group and Skill Group Member Tables include the following:
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Database Schema Guide for Cisco Unified Contact Center Enterprise Release 9.0
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Tables by group
Skill group detail