Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Release Note
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Cisco Unified CCX Historical Reports User Guide, Release 8.0(1)
Chapter 4 Generating Historical Reports
General Report Settings
Step 3
Click the Report Type drop-down arrow to view a list of available reports, and
choose the report that you want to generate.
choose the report that you want to generate.
If you have already generated this report in this Cisco Unified CCX Historical
Reports session, any information that you previously entered in the general or
detailed fields for this report appears in these fields again.
Reports session, any information that you previously entered in the general or
detailed fields for this report appears in these fields again.
Now you can choose additional general report settings and choose detailed report
settings. You also must specify a date and time range for the report before you can
view it.
settings. You also must specify a date and time range for the report before you can
view it.
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Including Charts with a Report
By default, each historical report contains one or more charts that display specific
information in the report. You can choose whether to include or omit charts.
information in the report. You can choose whether to include or omit charts.
If you want to include charts with the report that you have chosen as explained in
the
the
, check the Include
Charts in Report check box in the General Report Settings area. If you do not want
to include charts, uncheck this check box.
to include charts, uncheck this check box.
After choosing this setting, you must choose a date and time range for the report
before you can view it. You also can choose detailed report settings.
before you can view it. You also can choose detailed report settings.
Related Topics
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