Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Release Note

Also refer to the “Configuring Interoperability with External Services” 
chapter in this Administrator Guide.

Cisco Unified CCX supports these languages:

Brazilian Portuguese

Danish

Dutch

French

German

Italian

Japanese

Korean

Simplified Chinese

Traditional Chinese

Spanish

Swedish

Russian

Arabic (only prompts)

Norwegian (CAD/CSD and prompts)

Finnish (CAD/CSD and prompts)

Cisco Unified E-Mail Interaction Manager (Unified EIM) and Cisco Unified Web 
Interaction Manager (Unified WIM) support English, French, German, Italian, 
and Spanish.

The CAD and CSD guides, the Cisco IP Phone Agent guides, various Quick 
Reference Cards, and Cisco Unified CCX Historical Reports User Guide are 
available in these languages at this URL: