Cisco Cisco Unified Customer Voice Portal 11.5(1) Guia Da Instalação
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Cisco Security Agent Installation/Deployment Guide for Cisco Unified Customer Voice Portal, Release 4.1(1) November 2007
Step 4
From the Startup Type drop-down list box, choose Automatic.
Step 5
Click Apply.
Step 6
Click Start.
Step 7
After the service has started, click OK.
Step 8
Close Services.
Uninstalling the Cisco Security Agent
Caution
You cannot install one version of the Agent on top of a previously installed version. You must uninstall
the Agent and then reinstall the software. When you start the uninstaller, a prompt from the Agent asks
whether you want to uninstall the Agent. You have limited time (five minutes) to click Yes to disable the
protection. If you choose No or wait to disable the protection, the security mode automatically enables.
the Agent and then reinstall the software. When you start the uninstaller, a prompt from the Agent asks
whether you want to uninstall the Agent. You have limited time (five minutes) to click Yes to disable the
protection. If you choose No or wait to disable the protection, the security mode automatically enables.
Note
An important feature of the Management Center for Cisco Security Agents is that it has a scheduled
update program that automatically updates the Agents that are being managed. This eliminates the need
to manually uninstall, install, and start CSA on each server. See the section
update program that automatically updates the Agents that are being managed. This eliminates the need
to manually uninstall, install, and start CSA on each server. See the section
.
To uninstall the security Agent, complete the following steps:
Step 1
Choose Start > Programs > Cisco Security Agent > Uninstall Cisco Security Agent.
Step 2
Click Yes in response to all questions you are asked. (And remember the five-minute time limit referred
to in the Caution above).
to in the Caution above).
Caution
After you uninstall the software, reboot the server immediately. If you do not reboot the server
immediately, the flag continues to display in the Windows system tray, the Messages window in the
graphical user interface (GUI) displays errors, but the software does not provide protection.
immediately, the flag continues to display in the Windows system tray, the Messages window in the
graphical user interface (GUI) displays errors, but the software does not provide protection.
Upgrading the Cisco Security Agent
To upgrade the Cisco Security Agent, perform the following tasks:
1.
Uninstall the existing version that is installed on the server.
.
2.
Install the new version that you plan to run on the server.
.
Messages, Logs, and Caching
This section discusses additional features of the Cisco Security Agent.