User ManualTable of Contents1 Overview101.1 The SIP-DECT Solution101.2 About DECT Base Stations111.2.1 DECT Base Station Families111.2.1.1 Current DECT Base Station Types111.2.1.2 Older RFP Types121.2.2 RFP only Mode141.2.3 OpenMobility Manager (OMM) Mode141.3 About the OpenMobility Manager141.3.1 OMM Tasks151.3.2 SIP-DECT Special Features and Capabilities161.3.3 OMM Capacities and Features161.4 About DECT Phones171.5 File naming conventions171.6 Login and passwords182 Getting Started192.1 Base Station Startup Configuration192.2 System Configuration192.3 System Settings202.4 Base Stations212.5 SIP settings222.6 DECT Phones232.6.1 DECT Phone and SIP state verification243 Enhanced Feature Overview253.1 Download over Air253.2 Wideband (CAT-iq 1.0 / Mitel Hi-Q™ audio technology)253.3 Conferencing263.3.1 Conferencing audio notification263.3.2 Centralized Conferencing with MiVoice Business263.4 VoIP encryption273.5 DECT enhanced security273.6 SIP over UDP/TCP/TLS283.7 SIP multiport283.8 Mixed base station installations293.9 DECT XQ293.10 UTF-8 encoding303.11 Alphanumeric dialing303.12 Voice mail number313.13 Call handling313.13.1 Diversion indication313.13.2 Call completed elsewhere323.13.3 Semi-Attended Transfer323.13.4 Third Line Handling for Mitel 142d and 600 DECT Phones323.13.5 Call Transfer Enhancements for Mitel 142d DECT phones333.14 Truncating SIP User Name in SIP URI333.15 System redundancy343.15.1 OMM standby343.15.2 Backup SIP proxy/registrar343.15.3 Configurable User Account for Standby Check343.15.4 User data synchronization (MiVoice 5000 dual homing support)353.16 DECT base station synchronization353.16.1 Clustering and paging areas353.17 Wireless LAN (WLAN)353.17.1 802.11i: WPA2-Enterprise Pre-Authentication for fast Roaming353.17.2 Channel Configuration Feedback for HT40 and tx Power363.18 PC-based OMM installation363.19 OM Locating application363.20 Video support363.20.1 USB Video Devices373.20.2 Terminal Video373.21 Mitel 600 DECT Phone Dial Editor Mode383.22 Mitel 602 DECT Phone Customizable Boot Texts393.23 Extended messaging393.24 OpenMobility DECT phone provisioning393.25 User monitoring403.26 SIP-DECT XML terminal interface403.26.1 Feature Access Codes Translation403.26.2 Ring Tone Selection for (Alarm) Messages413.27 Central DECT Phone Configuration Over Air (CoA)413.27.1 CoA enhancements423.28 Integration of corporate directories423.29 Integration into external management systems423.30 System configuration tools423.31 Simplified licensing433.32 Extended regulatory domain support433.33 DECT base station Reset to Factory Settings443.34 SIP enhancements443.34.1 Globally Routable User-Agent URIs (GRUUs)443.34.2 Session timer443.34.3 SIP Contact matching443.34.4 Configurable Call reject state codes443.34.5 Call release timers453.34.6 Incoming call timeout453.35 Auto answer, intercom calls and audio settings453.35.1 Intercom Calls453.35.1.1 Barge-in of incoming intercom call453.35.1.2 Outgoing intercom calls463.35.2 Auto answer audio settings463.35.2.1 User-specific incoming call setting464 Licensing474.1 Licensing Model474.1.1 System Licenses474.1.2 About G.729 Channels484.1.3 PARK Service484.1.4 Upgrade License494.1.5 Grace Period494.1.6 License Violations and Restrictions504.2 Uploading a License File504.3 License Models514.3.1 Small System (Unlicensed)514.3.2 Medium or Large System515 OMM Web Service525.1 Login525.2 Logout535.3 “Status” Menu535.4 “System” Menu545.4.1 “System Settings” Menu545.4.1.1 General settings545.4.1.2 DECT settings555.4.1.3 WLAN settings565.4.1.4 DECT base stations update575.4.1.5 OMP web start575.4.1.6 DECT phone’s firmware update575.4.1.7 Voice mail585.4.1.8 OM Integrated Messaging & Alerting service595.4.1.9 Syslog595.4.1.10 Software update URL605.4.1.11 System dump605.4.1.12 Core dump URL615.4.1.13 Net parameters625.4.1.14 Date and time625.4.1.15 Restarting the OMM635.4.1.16 Updating the OMM635.4.2 ”Provisioning” Menu645.4.2.1 Current configuration file URL645.4.2.2 System credentials645.4.2.3 Configuration file URL645.4.2.4 Daily automatic reload of configuration and firmware files655.4.2.5 Certificates655.4.2.6 Manual import665.4.3 ”SIP” Menu665.4.3.1 Basic settings665.4.3.2 Advanced settings685.4.3.3 RTP settings705.4.3.4 DTMF settings715.4.3.5 Registration traffic shaping715.4.3.6 Supplementary Services725.4.3.7 Intercom Push-to-talk-Outgoing calls/Incoming calls735.4.3.8 Security745.4.3.9 Certificate server745.4.3.10 Manual import755.4.4 “User administration” Menu765.4.5 “Time zones” Menu775.4.5.1 Changing Time Zones775.4.5.2 Resetting Time Zones785.4.6 “SNMP” Menu785.4.7 “DB management” Menu795.4.7.1 Manual Database Import805.4.7.2 Manual Database Export815.4.7.3 Automatic Database Export815.4.8 “Event log” Menu825.5 “Sites” Menu835.5.1 Creating a New Site835.5.2 Editing a Site845.5.3 Deleting a Site845.6 “Base Stations” Menu845.6.1 Base Station States855.6.2 OMM / RFP Software Version Check865.6.3 Creating and Changing Base Stations865.6.4 Capturing Base Stations885.6.5 Deleting RFPs895.7 “DECT Phones” Menu895.7.1 Creating and Changing DECT Phones905.7.2 Importing DECT phone Configuration Files915.7.3 Subscribing DECT Phones925.7.3.1 Subscription with Configured IPEI935.7.3.2 Wildcard Subscription935.7.4 Deleting DECT phones945.7.5 Searching the DECT phone List945.7.6 Displaying User and DECT Phone Data945.8 “WLAN” Menu995.8.1 “WLAN profiles” Menu995.8.1.1 Creating and Changing WLAN Profiles995.8.1.2 Deleting WLAN Profiles1045.8.1.3 Exporting WLAN Profiles1045.8.2 “WLAN clients” Menu1045.9 “System features” Menu1045.9.1 “Digit treatment” Menu1045.9.1.1 Creating and Changing “Digit treatment” Entries1055.9.1.2 Deleting “Digit treatment” Entries1065.9.2 “Directory” Menu1065.9.2.1 Creating and Changing Directory Entries1075.9.2.2 Deleting Directory Entries1085.9.3 “Feature Access Codes” Menu1085.9.4 ”XML Applications” Menu1105.10 “Licenses” Menu1115.11 “Info” Menu1116 OM Management Portal (OMP)1126.1 Login1126.2 Logout1136.3 OMP Main Window1136.4 “Status” Menu1156.4.1 Overview1156.4.2 DECT base stations1176.4.3 Users1186.4.4 Devices1196.4.5 Sites1206.4.6 Conference1206.4.7 Video Devices1216.5 “System” Menu1216.5.1 “Basic settings” Menu1226.5.1.1 General settings1226.5.1.2 DECT settings1236.5.1.3 WLAN settings1246.5.1.4 Software Update URL settings1246.5.2 “Advanced settings” Menu1256.5.2.1 Net parameters1256.5.2.2 DECT Phones1276.5.2.3 DECT phones firmware1286.5.2.4 IMA1286.5.2.5 Additional services1296.5.2.6 User monitoring1306.5.2.7 Special branding1316.5.2.8 Core Dump1326.5.2.9 Remote system dump1336.5.2.10 OMM Certificate1336.5.2.11 OMM certificate server1356.5.2.12 SNMP1366.5.2.13 Time zones1366.5.3 “Statistics” Menu (Monitoring Mode Only)1386.5.4 “SIP” Menu1396.5.4.1 Basic settings1406.5.4.2 Advanced settings1416.5.4.3 Registration traffic shaping1416.5.4.4 Backup settings1426.5.4.5 RTP settings1436.5.4.6 DTMF settings1446.5.4.7 Intercom Push-to-talk1446.5.4.8 Supplementary services1456.5.4.9 Conference1466.5.4.10 Security1466.5.4.11 Certificate server1476.5.5 ”Provisioning” Menu1486.5.5.1 Provisioning1486.5.5.2 Provisioning certificates1496.5.5.3 Certificate server1506.5.5.4 System credentials1516.5.6 “User administration” Menu1526.5.6.1 Creating New User Accounts1536.5.6.2 Changing a User Account1546.5.6.3 Viewing User Account Details1546.5.6.4 Deleting User Accounts1556.5.7 “Data management” Menu1556.5.7.1 Automatic DB export1556.5.7.2 User data import1566.5.7.3 DECT phones synchronization1576.5.7.4 Manual DB import1576.5.7.5 Manual DB export1586.5.7.6 Maintenance1596.5.7.7 IMA1596.5.8 “Event Log” Menu1606.5.8.1 Event log detail panel1606.6 “Sites” Menu1616.7 “DECT Base Stations” Menu1626.7.1 “Device list” Menu1626.7.1.1 DECT Base Station Detail Panel1636.7.1.2 Adding New DECT Base Stations1666.7.1.3 Changing DECT base station configuration1676.7.1.4 Viewing DECT base station Details1676.7.1.5 Deleting DECT base stations1676.7.1.6 Showing Synchronization Relations1686.7.1.7 Selecting Columns1686.7.1.8 Filtering RFP Table1696.7.2 “Paging areas” Menu1696.7.3 “Capturing” Menu1716.7.4 “Enrolment” Menu1716.7.5 “Export” Menu1726.7.6 “Sync view” Menu1736.7.7 “Statistics” Menu1746.7.7.1 DECT base station Statistics Overview1746.7.7.2 DECT base station Statistics Group Panels1756.7.8 “Quality” Menu1756.7.8.1 IP1766.7.8.2 Media Stream1766.7.8.3 Synchronization1776.8 “WLAN” Menu1786.8.1 Profiles1786.8.1.1 WLAN Profiles - configuration mode1786.8.1.2 WLAN Profiles Monitoring Mode1786.8.1.3 WLAN Profile Detail Panel1796.8.1.4 MAC Access Filter Detail Panel1806.8.1.5 Clients1806.9 “Video devices” Menu1816.9.1 Changing Video Devices1816.9.2 Viewing Video Device Details1826.9.3 Deleting Video Devices1826.9.4 Filtering Video Device Table1826.10 “DECT Phones” Menu1836.10.1 ”Overview” Menu1836.10.2 “Users” Menu1856.10.3 “Devices” Menu1866.10.4 Device Detail Panel1866.10.4.1 “General” tab1876.10.4.2 “SIP” tab1886.10.4.3 ”Incoming calls” tab1896.10.4.4 “Conference” tab1896.10.4.5 “DECT” tab1906.10.4.6 “Messaging” tab1916.10.4.7 ”Locating” tab1926.10.4.8 “Additional services” tab1926.10.4.9 “User monitoring” tab1946.10.4.10 “Configuration data” tab1946.10.5 Creating DECT phone Datasets1956.10.6 Configuring DECT phone Datasets1956.10.7 Subscribing DECT phone Datasets1956.10.8 Deleting DECT phone Datasets1966.10.9 Selecting Columns1966.10.10 Filtering DECT phone Table1966.10.11 Changing the Relation Type1976.10.12 Enabling / Disabling DECT phone Event Log1976.10.13 User Monitoring1986.11 “Conference rooms” Menu1996.11.1 Creating Conference Rooms1996.11.2 Configuring Conference Rooms2006.11.3 Deleting Conference Rooms2006.11.4 Viewing Conference Room Details2006.12 “System features” Menu2006.12.1 “General settings” Menu2016.12.2 “Feature access codes” Menu2016.12.3 “Alarm triggers” Menu2026.12.3.1 Creating “Alarm triggers”2036.12.3.2 Configuring “Alarm triggers”2036.12.3.3 Deleting “Alarm triggers”2046.12.3.4 View “Alarm trigger” Details2046.12.4 “Digit treatment” Menu2046.12.5 “Directory” Menu2056.12.5.1 Creating New Directory Entries2056.12.5.2 Changing a Directory Entry2076.12.5.3 Viewing Directory Entry Details2076.12.5.4 Deleting Directory Entries2076.12.6 “XML applications” Menu2076.12.6.1 Creating a New XML Hook2096.12.6.2 Changing an XML Hook2106.12.6.3 Viewing XML Hook Details2106.12.6.4 Deleting XML Hooks2106.12.7 “CoA Profiles” Menu2106.13 “License” Menu2116.14 “General” Menu2146.15 “Help” Menu2157 Configuration and Administration2177.1 IP Signaling and Media Stream2177.2 RFP Synchronization2207.2.1 Initial Synchronization Procedure2217.2.2 Checking the Synchronization of a Network2227.3 RFP Channel Capacity2227.4 Network Infrastructure Prerequisites2237.5 SIP-DECT Startup2237.5.1 TFTP and DHCP Server Requirements2237.5.2 Booting Steps2247.5.3 Booter Startup2257.5.3.1 DHCP Client2257.5.3.1.1 DHCP Request2257.5.3.1.2 DHCP Offer2267.5.3.1.3 Retries2267.5.3.2 TFTP Client2267.5.3.3 Booter Update2267.5.4 Application Startup2277.5.4.1 DHCP Client2277.5.4.2 Configuration using DHCP2297.5.4.3 Selecting the Right DHCP Server2307.5.5 RFP LED Status2307.5.5.1 Booter LED Status2317.5.5.2 Application LED Status2317.6 State Graph of the Start-up Phases2337.7 Local DECT Base Station Configuration (OM Configurator)2357.7.1 Selecting the Network Interface2357.7.2 Adding RFPs for configuration2367.7.3 Scanning for RFPs2367.7.4 Adding RFPs manually2377.7.5 Loading RFP data from File2377.7.6 Editing RFP configuration data2377.7.6.1 Other parameter panel2387.7.6.2 Copy and Paste2387.7.6.3 Configuration Parameters2397.7.7 Applying Configuration Changes2407.7.8 Factory Reset2407.7.9 Saving and Loading an RFP List2407.7.10 Removing RFP Entries2417.7.11 Compatibility with Older SIP-DECT Releases2417.8 OMM Configuration and Resource Files2417.8.1 Configuration File URL2427.8.1.1 Syntax2437.8.2 Specific Configuration URLs2437.8.3 ReLoad of Configuration and Resource files2447.8.4 AXI Commands in Configuration Files2457.8.4.1 User Data in Configuration Files2467.8.5 User Configuration Files2477.8.6 Digest Authentication and Certificate Validation2487.8.6.1 System credentials via Mitel 600 DECT Phone user interface2497.8.7 RFP software Image from RFP OMM2497.8.8 Redirection and Configuration Service (RCS)2497.8.9 Customer Logo on OMM Web Service2507.9 RFP Configuration Files2517.9.1 Standard IP settings2517.9.2 Configuration file source2517.9.3 Parameter settings priority2527.9.4 Software update settings for 3rd generation RFPs2527.9.5 Times when RFP configuration times are read2527.9.6 RFP configuration file update check2537.9.7 Handling of parameter changes2547.9.8 Configuration file syntax2547.10 Consolidated Certificate management2567.10.1 SIP over TLS certificates2567.10.2 OMM Certificate (Web service / AXI)2567.10.3 Provisioning certificates2567.10.4 Certificate validation2577.11 RFP 35/36/37 IP / RFP 43 WLAN Software Update2577.12 802.1Q Support2577.12.1 Boot Phase of IP RFPs (DHCP)2587.12.2 Boot Phase of IP RFPs (Local Configuration)2597.13 Installing OMM in Host Mode2597.13.1 System Requirements2597.13.2 Installing the OMM Software2597.13.3 Configuring the Start Parameters2607.13.4 Specific Commands – Troubleshooting2617.14 Updating the OMM2617.14.1 Updating a Single OMM Installation2627.14.2 Updating a Standby OMM Installation2627.15 OMM Standby2647.15.1 Configuring OMM Standby2647.15.2 Fail Over Situations2647.15.3 Failover Failure Situations2657.15.4 Specific standby situations2667.15.4.1 How a standby OMM becomes active2667.15.4.2 When OMMs are not synchronized2667.15.4.3 Two DECT air interfaces2667.16 User data synchronization (MiVoice 5000 dual homing support)2677.16.1 Roaming2687.16.1.1 Device roaming2687.16.1.2 User roaming2697.16.1.3 Move of SIP registration2697.16.2 Setting up user data synchronization2697.16.2.1 Defining the central OMM2697.16.2.2 Configuring links to the the central OMM2707.16.2.3 Creating a user account for standby visibility checks2707.16.3 User data synchronization modes2707.16.3.1 Start-up / reconnection mode2707.16.3.2 Dynamic mode2717.17 Managing Account Data for System Access2717.17.1 Account Types2727.17.2 Potential Pitfalls2727.18 WLAN Configuration (RFP 42 WLAN / RFP 43 WLAN only)2737.18.1 WLAN configuration steps2737.18.2 Optimizing the WLAN2747.18.3 Securing the WLAN2757.19 SNMP Configuration2767.20 Backup SIP Proxy/Registrar2767.20.1 REGISTER Redirect2767.20.2 DNS SRV2777.20.3 Backup SIP Servers2787.20.3.1 No Secondary/Tertiary Proxy, Outbound Proxy and Registrar Configured2797.20.3.2 Secondary/Tertiary Proxy and Registrar Configured2797.20.3.3 Secondary/Tertiary Proxy, Registrar and Outbound Proxy Configured2807.20.3.4 Secondary/Tertiary Proxy Configured Only2807.20.3.5 Secondary/Tertiary Outbound Proxy Configured Only2817.20.3.6 Secondary/Tertiary Registrar Configured Only2817.20.4 Keep Alive Mechanism2817.20.5 Prioritized Registration2817.20.6 Monitoring the SIP Registration Status2817.20.7 Configurable User Account for Standby Check2827.20.8 OMM Standby Enhancement2827.21 Conferencing2837.21.1 Centralized Conferencing2847.21.2 Integrated Conference Server (ICS)2847.21.2.1 Enable internal conference mode2857.21.2.2 Select RFP devices for conferencing2857.21.3 Configure conference rooms2867.22 Download Over Air2887.22.1 How “Download Over Air” Works2897.22.2 How to configure “Download Over Air”2897.23 Central DECT Phone Configuration Over Air (CoA)2927.23.1 Configuration files2927.23.2 Configuration file download to DECT phones2937.23.2.1 Download Triggers2937.23.3 CoA Configuration using OMP2937.23.4 Configuration using usr_common.cfg/<user>/cfg Files2947.23.4.1 CoA Example2957.23.5 Variable lists2957.23.5.1 Icon coding2977.23.5.2 Number string coding2997.24 Extended DECT Phone Interface3007.25 OMM/DECT Phone Lock with Branding ID3017.25.1 Subscribing the DECT Phone3017.26 Device Placement3027.26.1 “Placement” View3027.26.1.1 Functionality of the “Placement” View3027.26.1.2 Activation of the “Placement View”3027.26.2 “DECT Base Stations” View3037.26.3 “Image management” View3037.26.3.1 “Show image” Task3037.26.3.2 “Add image” Task3037.26.3.3 “Remove image” Task3047.26.3.4 “Generate” Task3047.26.3.5 “Import project” Task3047.26.3.6 “Export project” Task3047.26.3.7 “Adjust overview size” Task3047.26.3.8 “Set overview size” Task3057.27 Monitoring with USB Video Devices3057.27.1 Configuration of a video user account3067.27.2 Configuration of USB video devices3067.27.3 Monitoring with USB video devices3067.28 Terminal Video3077.28.1 Technical Details3077.28.2 OMP Configuration Steps3077.28.3 Camera Selection via Handset Menu3087.29 User Monitoring3087.29.1 Overview3087.29.2 Status Attributes and Validation Mechanisms3107.29.2.1 Handset Assignment Status (HAS)3107.29.2.2 Handset Subscription Status (HSS)3117.29.2.3 Handset Registration Status (HRS)3117.29.2.4 Handset Activity Status (HCS)3117.29.2.5 SIP User Registration Status (SRS)3127.29.2.6 Silent Charging Status (SCS)3127.29.2.7 Call Diversion Status (CDS)3127.29.2.8 Handset Battery Status (HBS)3127.29.2.9 Software Status (SWS)3137.29.3 Escalation3137.29.4 Alarm Triggers3137.29.5 OM Locating Application3137.29.6 Licensing and System Capacities3147.29.7 Configuration3147.29.7.1 “System settings: User monitoring” Menu3157.29.7.2 “DECT Phones” Menu3167.29.7.3 “DECT Phones -> User monitoring” Menu3167.29.7.4 User Configuration Files3167.29.7.5 OM IMA Application3167.29.8 Start and Failover3167.29.9 Supported DECT phones3177.29.10 Restrictions3187.30 SRTP3187.31 SIP over TLS3197.31.1 Certificates3207.31.2 Private Key3217.31.3 TLS Transport Mode3217.31.4 Verification of Remote Certificates3227.31.5 Additional Security Considerations3227.32 DECT Enhanced Security3237.33 Migration of RFP SL35 IP from SIP-DECT Lite 3.1 to SIP-DECT 6.13238 Maintenance3258.1 Site Survey Measurement Equipment3258.2 Checking the Mitel Handset Firmware Version3258.3 Diagnostic3258.3.1 Mitel DECT Phone Site Survey Mode3258.3.2 Mitel Handset Auto Call Test Mode3268.3.3 Mitel Handset Auto Answer Test Mode3268.3.4 Syslog3278.3.5 SSH user shell3288.3.5.1 Login3288.3.5.2 Command Overview3288.3.5.3 OMM Console On Linux Server3298.3.5.4 RFP Console Commands3298.3.5.5 OMM Console Commands3308.3.6 Core File Capturing3328.3.7 DECT Monitor3339 Safety Information3379.1 CE Marking3379.2 Communications Regulation Information3379.2.1 FCC Notices (U.S. Only)3379.3 Health and Safety3389.3.1 Exposure to Radio Frequency (RF) Signals:3389.3.2 Industry Canada (Canada only)3389.4 Informations réglementaires en matière de communications3389.4.1 Notes FCC (USA uniquement)3399.5 Santé et sécurité3399.5.1 Exposition aux signaux radio (RF)3399.5.2 Industrie Canada (Canada uniquement)33910 Appendix34110.1 Pre-Configuration File Rules34110.1.1 DECT phone Configuration File (OMM Database)34110.1.1.1 Supported Instructions34110.1.1.2 Data Section Fields34210.1.1.3 Example34210.2 RFP Configuration File / Central (OMM Database)34510.2.1.1 Supported Instructions34510.2.1.2 Data Section Fields34510.2.1.3 Example34610.2.2 RFP Configuration File / Local (OM Configurator)34810.2.2.1 Supported Instructions34810.2.2.2 Data Section Fields34910.2.2.3 Example34910.3 RFP Export File Format35210.4 COA Configuration Parameters35310.4.1 Extended COA example35310.4.2 Supported CoA Parameters35710.5 Protocols and Ports37610.6 Abbreviations37810.7 Definitions37910.8 References381Size: 5.21 MBPages: 383Language: EnglishOpen manual