Cisco Cisco Computer Telephony Integration Option 8.5 개발자 가이드
Index
IN-3
CTI Server Message Reference Guide (Protocol Version 15) for Cisco Unified Contact Center Enterprise
Release 8.5(1)
L
LineType values
LIST_AGENT_TEAM_CONF message
LIST_AGENT_TEAM_REQ message
LocalConnectionState values
M
MAKE_CALL_CONF message
MAKE_CALL_REQ message
MAKE_PREDICTIVE_CALL_CONF message
MAKE_PREDICTIVE_CALL_REQ message
message formats
message masks
message order
messages
AGENT_DESK_SETTINGS_CONF
AGENT_DESK_SETTINGS_REQ
AGENT_PRE_CALL_ABORT_EVENT
AGENT_PRE_CALL_EVENT
AGENT_STATE_EVENT
AGENT_TEAM_CONFIG_EVENT
ALTERNATE_CALL_CONF
ALTERNATE_CALL_REQ
ANSWER_CALL_CONF
ANSWER_CALL_REQ
BAD_CALL_CONF
BAD_CALL_REQ
BEGIN_CALL_EVENT
CALL_CLEARED_EVENT
CALL_CONFERENCED_EVENT
CALL_CONNECTION_CLEARED_ EVENT
CALL_DATA_UPDATE_EVENT
CALL_DELIVERED_EVENT
CALL_DEQUEUED_EVENT
CALL_DIVERTED_EVENT
CALL_ESTABLISHED_EVENT
CALL_FAILED_EVENT
CALL_HELD_EVENT
CALL_ORIGINATED_EVENT
CALL_QUEUED_EVENT
CALL_REACHED_NETWORK_EVENT
CALL_RETRIEVED_EVENT
CALL_SERVICE_ INITIATED_EVENT
CALL_TRANSLATION_ROUTE_EVENT
CHANGE_MONITOR_MASK_CONF
CHANGE_MONITOR_MASK_REQ
CLEAR_CALL_CONF
CLEAR_CALL_REQ
CLEAR_CONNECTION_CONF
CLEAR_CONNECTION_REQ
CLIENT_EVENT_REPORT_CONF
CLIENT_EVENT_REPORT_REQ
CLIENT_SESSION_CLOSED_EVENT
CLIENT_SESSION_OPENED_EVENT
CLOSE_CONF
CLOSE_REQ
CONFERENCE_CALL_CONF
CONFERENCE_CALL_REQ
DEFLECT_CALL_REQ
EMERGENCY_CALL_EVENT
EMERGENCY_CALL_REQ
END_CALL_EVENT
FAILURE_CONF
FAILURE_EVENT
HEARTBEAT_CONF
HOLD_CALL_REQ
LIST_AGENT_TEAM_CONF
LIST_AGENT_TEAM_REQ
MAKE_CALL_CONF
MAKE_CALL_REQ