Cisco Cisco Unified Contact Center Enterprise 9.0(1) Guia Da Instalação
C H A P T E R
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Installation and configuration of Cisco Unified
IP IVR for Cisco Unified Contact Center Enterprise
IP IVR for Cisco Unified Contact Center Enterprise
This chapter describes how to install and configure the Unified IP IVR for the Unified CCE in both production
and laboratory environments. Follow the instructions in this chapter if you are using the Unified IP IVR (as
opposed to the Unified CVP) for queuing in your Unified CCE system. (If you are deploying Unified CVP
instead of Unified IP IVR , see
and laboratory environments. Follow the instructions in this chapter if you are using the Unified IP IVR (as
opposed to the Unified CVP) for queuing in your Unified CCE system. (If you are deploying Unified CVP
instead of Unified IP IVR , see
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Installation and Configuration Guide Cisco Unified Contact Center Enterprise Release 9.0(1)
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