Cisco Cisco Agent Desktop 8.5 Guia Da Instalação
Contents
Backing Up CAD Data 116
Restoring CAD Data 117
BackupDB Utility 118
InstallRestoreDB Utility 119
CDBRTool Utility 120
Backup and Restore Notes 122
Restoring CAD Data 117
BackupDB Utility 118
InstallRestoreDB Utility 119
CDBRTool Utility 120
Backup and Restore Notes 122
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Creating an IP Phone Service 128
Assigning the IP Phone Service to IP Agent Phones 129
Configuring IP Phones for Use with a Localized BIPPA Service 130
Creating a Unified CM User 131
Changing the Default Authentication URL 132
Configuring a One-Button Login for IP Phone Agents 133
Assigning the IP Phone Service to IP Agent Phones 129
Configuring IP Phones for Use with a Localized BIPPA Service 130
Creating a Unified CM User 131
Changing the Default Authentication URL 132
Configuring a One-Button Login for IP Phone Agents 133
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